Tessa was 17 years old when her and her mother, Gail, entered the Connected Families NH TrECC program. They had the goal of obtaining support and guidance for Tessa and her family as she transitioned back into her community following inpatient psychiatric treatment. These challenges were sparked by her parents’ sudden divorce, which resulted in a total upheaval of their once peaceful household. Unable to cope with the constant fighting and yelling, Tessa began to self-manage her depression and turned to harming herself. Tessa’s mother was incredibly concerned yet overwhelmed by her own challenges that she was experiencing at the same time. It was at this point that their physician referred them to the TrECC program.

At the initial meeting with Tessa, Gail, and their care coordinator, they worked to determine Tessa’s immediate and long-term needs, as well as Gail’s needs as a parent. Tessa and Gail also collaborated to determine what their needs were as a family, and what that family looked like. From the start, Tessa’s care team implemented a hybrid, outpatient behavioral health treatment plan that was closely managed.

Gail put a lot of energy and effort into every step. Tessa’s older brother, who was currently living outside the home at college also did what he could to lend Tessa and their mother additional support. The hybrid model of Tessa’s care plan allowed her to remain in her community and school, while still receiving the care and treatment she needed. Gail’s top concern was Tessa having to be placed in an inpatient care facility far away, which would disrupt her daughter in multiple ways that could be deemed counterproductive to their goals.

After developing and implementing their care plan for Tessa and Gail, their assigned care coordinator began to see noticeable changes in both of them. Over time, they were able to transition the family out of CFNH into external support services that gave her an individualized care experience that she needed. Tessa and her mother Gail continue to focus on implementing the action steps and communication habits that were established in the TrECC program. Gail has learned how to be a more supportive, patient parent for her daughter, and Tessa has learned how to manage her depression in a healthy way and with routine therapy and knows that she can ask for help when she feels overwhelmed. Their dedicated CFNH care coordinator continues to monitor Tessa and Gail’s progress, making recommendations for changes as needed.


About Connected Families NH   

Funded by a grant from the Substance Abuse and Mental Health Services Administration and contracted by the Bureau for Children’s Behavioral Health within New Hampshire’s Department of Health and Human Services, Connected Families NH is a collaborative family-led program designed to improve the emotional health of children and young adults. We recognize the importance of emotional health and provide free, flexible services and support through our statewide and regional programs. Reach out or submit a referral to learn more about how Connected Families NH can help you. Connected Families NH is under the governance of Cheshire County. Connected Families NH is not an emergency service. If you or someone you care about is having a mental health or substance use crisis, you can call and speak to trained care staff at the NH Rapid Response Access Point at 833-710-6477 or 988 or NH988.com.

More Success Stories


Katie and her parents, Dan and Beth, entered the Transitional Enhanced Care Coordination (TrECC) program when she was fifteen years old, after she completed treatment at a residential psychiatric facility for bipolar disorder


Jackson and his mother, Kathy, entered the Connected Families NH FAST Forward program when Jackson was in the 5th grade, after his behavioral challenges began to disrupt both his school and home life.


Andrew and his mother Leslie entered the Connected Families NH Wraparound program to address recreational drug and school behavioral concerns. After trying to minimize the issue with routine drug tests and therapy to

Connected Families NH is dedicated to coordinating care for your children and
youth with your family’s unique needs in mind.

Reach out to us if you have any questions about what we do and how we can help.